Terms & Conditions

Buying Vintage & Sizing Guide

I will do my best to describe the vintage clothes appearing on my website. If you ever have questions about any of the garments I am more than happy to assist you in any way I can. Remember when buying vintage you are purchasing a garment that is often 20 years old or older. Particularly most of the garments from the 1930’s – 1960’s have been much worn, preloved, and will show some signs of age.
Sizing – Vintage sizes run smaller than modern sizes. For example, if you wear a modern day small you may want to consider a vintage in medium. I will provide measurements for garments wherever I can & include the vintage measurement if it is labelled. I may also provide some garments with an approximate modern day measurement such as: XS, S, M, L, XL

Delivery

Packages are shipped via Australia Post Express Post which is trackable online and fast. Shipping should be the next business day to metro addresses around Perth. Please allow around 2 days to other cities and other locations.
Postage: Standard $15 for clothing orders.
For larger house hold items I am happy to provide a delivery quote.
If you live locally I am happy to arrange for you to pick up from my pop-up shop. Please call or email me to arrange a convenient time. Items must be collected within 14 days of payment.
International – If you are an international client I will provide a quote for shipping.
I will not be responsible for lost or stolen packages.

Returns and Exchanges 

Please contact me within 7 days of receipt of your item if you are unhappy or have a concern about your order. Refunds/exchanges will be handled on a case by case basis. Items must be returned unworn, unaltered, and in the same condition as it was sent. I am unable to process a refund/exchange until the item is received. Shipping will be refunded where the fault is with Tiki Queen. Returns can also be made to the pop-up shop if you prefer. Unfortunately I am unable to accept returns for lingerie or any items that have been altered to fit you.

Privacy Policy 

Your privacy is important. I will not share your information with anyone.